Website Migration
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Q: Why should I transfer my web site? What does website migration entail?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll move your site(s) to our state–of–the–art cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost info and undesirable downtime. This is the reason why we will do all that for you at no cost!We have proficient administrators whose principal assignment is to make sure that your site performs precisely as it did on your previous hosting platform. The administrators are experts in migrating custom–made sites, as well as sites that are based upon well–known applications like Joomla™ and WordPress.
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Q: Website migration seems like lots of work. Just how long will it take?
A: While we cannot give you an exact time window, since there are many factors, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our best to migrate your site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
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Q: Do you need something from me before you start moving my website?
A: Yes. We will need to have the name of the website that you wish us to migrate. We will also need a way to access your current web hosting account so that we can get the content pertaining to your web site.
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Q: You will access sensitive data. How can I be sure that you won’t misuse it?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a client. We’re devoted to safeguarding the security of the private details collected from the clients. To achieve that, we use technical security measures so as to avoid the loss, the abuse, the alteration or the unauthorized disclosure of the private information under our control. The measures include, but are not limited to: physical, digital and managerial methods to protect and secure the information that we acquire on the Internet. When we request clients to present financial information (for instance, a credit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption method.
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Q: Will my web site be offline during the migration?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. Once the transfer is done, we will make certain that everything is functioning correctly and that the integrity of your data is not compromised before informing you that the transfer is completed. Then we’ll explain to you how to transfer the domain name to your web hosting account with us and how to update your DNS records.
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Q: Will my current hosting provider need to do anything?
A: Nope. We will never touch base with your web hosting provider about anything at all. They will not be aware of the website migration either.
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Q: Does it make any difference what platform my current hosting provider is using?
A: Yeah. We support all regular Linux–driven web hosting platforms. We do not support Windows–powered web hosting platforms, as we don’t offer Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary web site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.