Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Our client help and support crew is working nonstop to attend to each of your help questions. Each ticket you send to us will be addressed within maximum 1 hour. If your problem calls for assistance from an admin, we’ll send the ticket to the technician on duty and will notify you that the situation is being taken care of.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • Our customer assistance crew is going to be online for you round–the–clock to to attend to all service demand tickets that you submit. We offer customer support for the software packages that are pre–configured on your hosting server. These include our in–house designed Site Control Panel, the preferred OS as well as the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that will come completely free in your virtual server, you can easily find an interesting Help section, incorporating everything you should be aware of when managing your sites and software. We have incorporated a wide array of how–to articles and reviews and video courses that present the general site maintenance duties in an easy to read fashion.