Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section integrated into our Site Control Panel. It features an ever–expanding knowledgebase with commonly asked questions and in–depth help articles written by our practiced tech support staff.

  • Top quality support service

  • How–To Video Clips

  • If you’d like to see how an action is performed or how an issue is remedied, rather than just reading about it, then examine our selection of step–by–step video tutorials. They address different topics and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 support service with a sixty–minute ticket response guarantee. A group of skilled technical support engineers will be at your disposal to attend to all the questions that you may have. During non–peak times, a response will be offered within just 20 minutes.